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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Domain Keeper

Domain Keeper

January 8, 2025

1  out of  5
rating by Domain Keeper
"I had a very bad experience with them Terrible customer service I wouldn’t recommend them to anyone"
We responded:
"We’re sorry we didn’t meet your standards. We’re wondering if you used us or another State Farm agent? We don’t see where you are a customer or even contacted us? We hope you have a great day."
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Jeanina Richmond

January 3, 2025

5  out of  5
rating by Jeanina Richmond
"It was wonderful I’ll start by saying that! I was greeted as soon as I walked through the door and my agent Katheren Lenocker was just beyond amazing. When I first walked in I could just feel it in the atmosphere, it was warm and inviting, Katheren approached me by my name and offered me a drink, which I happily took before we sat down. The owner Pierre, even though he was busy took the time out to come introduce himself to me and talk with me for a bit and that made me feel important that he remembered me and me feel like I was the only one that mattered. It wasn’t just about making money or gaining another client, Katheren made me feel heard and listened to. I’m so glad I choose them and so happy I went with my gut after looking at reviews to find my fit and I can honestly say I’m so happy with my decision. They are like angels of insurance!!"
We responded:
"Thanks for trusting us!"
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Irina Greer

December 19, 2024

5  out of  5
rating by Irina Greer
"Honest, exceptionally knowledgeable, have their clients interest in heart, great customer service and care - absolutely must to check if you on a market for all and any of your insurance needs."
We responded:
"Thanks for trusting us!"
Profile photo of Linda's Bennett

Linda's Bennett

December 19, 2024

5  out of  5
rating by Linda's Bennett
"Kylie was great for getting me an amazing life insurance quote!"
We responded:
"We love serving our community. Kylie is one of our best."
Profile photo of Ginger Conner

Ginger Conner

December 19, 2024

5  out of  5
rating by Ginger Conner
"Shout out for Pierre Granger’s State Farm. He is dedicated to providing the best options to cover all your home and/or auto insurance needs. He is patient with answering all your questions, which means a lot when you are making decisions."
We responded:
"Thanks for the great review! We love our small business customers. "
Profile photo of Drew Miller

Drew Miller

December 19, 2024

5  out of  5
rating by Drew Miller
"What a fantastic place and friendly Agent! We all need insurance! This particular location helped me on a transaction where many others denied insurance for a flood zone multifamily property."
We responded:
"Thank you Drew! "
Profile photo of John Gaines

John Gaines

December 19, 2024

5  out of  5
rating by John Gaines
"I was fortunate to meet with Pierre to discuss my family's insurance needs, and the time he took to educate me on our options was tremendous. Made me feel like I was the only person in his office and he truly understood what we needed. First-class treatment and a first-class experience. Fundamentally Pierre is 1) a super guy, and 2) really understands his business... what more could you want?"
We responded:
"John, thanks for the five star review. "
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April Dwyer

November 20, 2024

5  out of  5
rating by April Dwyer
"Great small business owner and pet friendly!"
We responded:
"Thanks for the review!"
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Sarah

November 17, 2024

5  out of  5
rating by Sarah
"Great local agents who care!"
We responded:
"Sarah! Thank you for your trust in Pierre Granger State Farm"
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Tracy Schmid

November 17, 2024

5  out of  5
rating by Tracy Schmid
"Check him out for all your insurance needs.."
We responded:
"Thank you, Tracy. We appreciate you taking time for the business shout out."
Profile photo of John Peters

John Peters

November 17, 2024

5  out of  5
rating by John Peters
"Pierre is a local small business owner who sponsored an event for pets and small business at a local brewery."
We responded:
"Thanks, John!"
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Elizabeth Treadway

November 17, 2024

5  out of  5
rating by Elizabeth Treadway
"Helped me with all my needs"
We responded:
"Happy to help!"
Profile photo of Erika Hutton

Erika Hutton

November 17, 2024

5  out of  5
rating by Erika Hutton
"Mr. Granger was a very kind and personable person. My recent interaction with him was an overall great experience and I look forward to working with him in the near future!"
We responded:
"Thanks Erika! We love our community. "
Profile photo of Tiffany Talbott

Tiffany Talbott

November 17, 2024

5  out of  5
rating by Tiffany Talbott
"Super personable, met at a dog friendly event in Norfolk and he was super nice and informative!"
We responded:
"Thank you, Tiffany! We appreciate your trust in us"
Profile photo of Travon Selby

Travon Selby

October 12, 2024

5  out of  5
rating by Travon Selby
"Pierre had exceptional customer service and was very professional will be working with him again"
We responded:
"Thank you Travon! We love your trust in us. "
Profile photo of Lindsey Sanders

Lindsey Sanders

October 6, 2024

5  out of  5
rating by Lindsey Sanders
"Pierre Granger is very knowledgeable about the services offered through State Farm. I appreciate him taking the time to speak with me about what is available to me and all my options."
We responded:
"Lindsey, we appreciate your trust in us. It was nice talking to you."
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Brett Brooks

September 28, 2024

5  out of  5
rating by Brett Brooks
"Katheren was super dope made my uneducated butt understand my insurance plan"
We responded:
"Pierre Granger State Farm appreciates your business!"
Profile photo of Abacus Remodeling

Abacus Remodeling

September 28, 2024

5  out of  5
rating by Abacus Remodeling
"I met Mr Granger at an event, and I was impressed. He is friendly, knowledgeable, and went out of his way to meet our family's current need."
We responded:
"We love to serve! Thank you for trusting our team. "
Profile photo of Heather McEntee

Heather McEntee

September 17, 2024

5  out of  5
rating by Heather McEntee
"Pierre is very knowledgeable and personable and I highly recommend him to anyone with insurance needs. He is happy to discuss and answer all of your questions!"
We responded:
"Thank you, Heather. We appreciate the vote of confidence for Pierre Granger State Farm."
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Amanda A

September 15, 2024

5  out of  5
rating by Amanda A
"Pet friendly small business owner"
We responded:
"Thank Amanda!"
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Nathan Guiao

September 7, 2024

5  out of  5
rating by Nathan Guiao
"Great! Very easy to work with gave me the best rates"
We responded:
"Thanks for trusting us Nathan!"
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Teresa Jackson

August 25, 2024

5  out of  5
rating by Teresa Jackson
"Amazing service and great small business , if you need Insurance definitely give them a call !!!!"
We responded:
"Thank you Teresa! We love to serve in our community, especially with great customers like you!"
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Ruby Group

August 25, 2024

5  out of  5
rating by Ruby Group
"very great and very nice"
We responded:
"Thank you for trusting State fine with your insurance and financial service needs!"
Profile photo of Kaleigh Halvorson

Kaleigh Halvorson

August 25, 2024

5  out of  5
rating by Kaleigh Halvorson
"One of the best small business we have at the Norfolk tides!!"
We responded:
"Thanks!"
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Isabella

August 25, 2024

5  out of  5
rating by Isabella
"Great service get ur insurance here!!!"
We responded:
"We love being part of our great community!"